United States only.
Canadian customers must place orders from www.vasanticosmetics.ca
European customers can visit us on www.amazon.co.uk.
SHIPPING AND RETURNS
Please allow 3-14 days for delivery after order is placed. All Customers will receive multiple email notifications during the purchase and delivery process (order confirmation, shipping and delivery updates). Please check your spam or junk folder or Contact Us if you don't receive any updates.
Please note Vasanti Cosmetics uses Amazon FBA services to warehouse and ship our products in the United States. You will receive an email from Vasanti Cosmetics as well as from Amazon regarding the shipping and delivery process. Please contact Vasanti Cosmetics for customer service related issues.
Get Free shipping on all orders over $29 (excluding taxes and any promotional discounts) for residents of the United States.
Vasanti Cosmetics fulfills orders via a third party fulfillment center (Fulfillment by Amazon) which then ships using UPS/UPS Mail/USPS/Amazon Logistics (for U.S. orders) or Royal Mail/Amazon Logistics (for U.K. orders).
For U.S. orders totalling less than $29, the rates are:
|Processing||36-72 hours after order receipt (business days only)|
|Delivery time||2-10 days (may come in multiple packages)|
You may return or exchange items within 30 days of delivery for any reason you are dissatisfied (shipping costs are not refundable or covered). We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund or exchange product within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund or new product more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
When returning or exchanging any part of your order, please include the invoice, noting the items being returned/exchanged and listing any items that should be sent in exchange. Please send returns to:
Vasanti Cosmetics Inc. (Returns)
7100 Warden Ave. Unit 8
Please Contact Us for assistance if necessary.